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Reply #79 nurryn's post
toyota pun tak murah tau maintenance dia... |
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ntah le... family aku dah lama pakai toyota nih..
tak pernah ader masalah ngan service centre / produk toyota tu sendiri..
tak tau la kot kes terpencil nih.. |
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Reply #82 tejanurain's post
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toyota lame tu tahan... yg baru nya semua pakai plastik cut cost lg... |
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anyone here got better solution? :kant: |
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member aku pun ada pengalaman buruk ngan Toyota service ni. Toyota Vios yang baru pakai beberapa bulan ada problem leak bila kena hujan. Bila hujan lebat habis semua carpet basah. Pergi beberapa puluh kali kat services center dan dah komplain sampai kat KL dan Jepun. Akhirnya berjaya jugak diselesaikan. |
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setakat yg haku deal ngan toyota, kira cam berpuas hati jer..
ikut nasib gi service center yg ampeh kot.. |
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Reply #81 koko2's post
isk koko.... ko jgn takutkn aku.... 
ni aku compare ngn chevy optra aku dulu tu...
service n spare part mahal gilos.... |
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Bukan ker skg ni kalau beli apa shj model dr Toyota nanti survey form akan sampai rumah kita 2 hari lepas dpt kereta..? kat situ u bole kasi point dan complaint apa yg u yg u tak puas ati dgn dealer, showroom etc etc etc.. kalau respond dlm linkungan 14th days bole dpt RM20 tak silapnya. |
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Reply #89 Sasha's post
survey form tu mmg ader for new car.... tp, x kompem dpt $20..
tp, if after service tu, dpt la $20 if we respond 2 the survey.... my 1st service aritu x smpai $100.... rsa cam best jer... next ni, nk guna voucher $20 tu.... tu yg i rsa servis vios tu murah.... i like.... |
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Reply #90 nurryn's post
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betul nurryn...? how u get it..tak berapa clear..u mean later lepas service keta baru dpt 20..? so how cld u managed to get almost 100? mcm best jer bunyi tang duit2 ni.. |
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June 20, 2007
3rd tribunal hearing held. Case postpones because president of consumer court been changed & current president of consumer court can抰 recognize previous president of consumer court hand writing.
July 25, 2007
4th tribunal hearing held. Case was delay again due to AAM report can抰 show much more details regard car pulling. UMW Toyota Motor keep blamed about road not even and driver behavior problem. President of consumer court had requested all witness of test drive attend next hearing.
November 5, 2007
5th tribunal hearing held.
Puspakom confession:
- Their equipment test speed is 4km/h.
- Their equipment is fully computerized.
- Result may be different above 70km/h, 80km/h or 100km/h.
- On road test result will be different from the machine.
- Their equipment is using world wide standard.
- Caster & camber in good condition.
- Their equipment can only test side slip.
- Car pulling can be cause by road condition, and others method.
AAM confession:
- Pulling after 200m for both side of road.
- Still controllable.
- Must focus 100% on front view.
- They only using visual inspection.
Toyota confession:
- TMC pulling standard is within 100m.
- They do not know what speed is apply for TMC standard, must refer headquarter.
- Their pulling ranges same as AAM. Car can goes straight for 2nd half of road.
- My car in normal condition.
- All claims rejected.
- Warranty void. (never inform what reason)
December 5, 2007
6th tribunal hearing held. Judgment been given.
Judge confession:
- Puspakom result proof caster & alignment is within acceptable range.
- Pulling left right is controllable.
- An international standard must apply.
- This is a guessing game.
- Puspakom equipment is worldwide recognizing.
- Not a defect.
- Unless owner can provided international standard or test method.
My conclusion
- These guys all bull #. If my car can抰 be control, I lying at hospital long time ago.
- UMW Toyota Motor never shows hard copy proof since after 1st hearing.
- UMW Toyota Motor keep blame about uneven road and road camber problem. They even blame my driving style have problem but they didn抰 advice me how to drive.
- UMW Toyota Motor didn抰 show and proof any international standard or TMC standard.
- UMW Toyota Motor never gives me any report for each of my repair at service centre.
- AAM report of test drive with Toyota said my car is pulling.
- UMW Toyota Motor had no choice/excuses but said warranty void.
- Judge refused to accepts and watches test drive video.
- Judgment should be given during 3rd hearing when Toyota refuses to have 3rd party to perform test drive at 1st place.
- UMW Toyota Motor Customer Relationship Management Division never cares and respects customer. They never reply my complaint letters. They push problem back to consumer.
March 25, 2008
I sent complaint letter to UMW Toyota Motor Customer Relationship Division, UMW Toyota Motor 3S service centre Cheras branch and c.c. to all media. Till today still no reply from Toyota. I feel deeply disappointed, Toyota after sales service cannot trust.
* TO UMW TOYOTA STAFF- IF U FEEL I M BLUFF HERE PLS DO CONTACT ME TO VERIFY |
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sent letter to tyt md....
still no news from umw toyota...
anyone here knows umw md phone no? |
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anybody can tell me where is umw toyota MD office or phone number(direct line)? |
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kesian lak aku dengan kisah seizai ni, dia org ni macam main tai chi lak, pada aku service centre toyota ni memang problem...kalau aku anta kete g service jgn beranganlah sejam dua dah siap, ader sekali dari pukul 9 pagi bawak ke 4 petang, kene bawak bantal, katil etc. kaedahnya kalau nak menunggu. problem kete aku pun x settle sampai ari, alasan mesti berbeza2 setiap kali tye...:@ :@ :@ |
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anybody know umw toyota md address or phone number(direct line)? pls msg me. Thx. |
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Post time 1-4-2008 08:52 AM
Author
