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problem install illustrator 10

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Post time 31-3-2007 08:07 PM | Show all posts |Read mode
aku nak install software illustartor 10 dr cd bkn original. setup lepas sampai serial no. pastu ada message: catastrophic failure!
lepas tu installation terus abort dgn sendiri. Ada cadangan utk mengatasi masalah ni dan nak install software ni dgn jaya? AKu pening byk kali install asik prob yg sama...

[ Last edited by  silbiabigail at 2-4-2007 07:09 PM ]
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Post time 31-3-2007 10:47 PM | Show all posts

Reply #1 silbiabigail's post

boleh bagi detail tak pasal apa error yg keluar.. atau memang keluar "catastropohic failure" je?
benda ni mungkin disebabkan installer dalam cd tu sendiri corrupt atau tak lengkap..
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 Author| Post time 31-3-2007 11:33 PM | Show all posts

pening2 kpala

hye padlie,

masa aku nak install, aku tutup network. masuk cd pastu dia auto run ,aku ikut je next, next,next, pastu aku masukkan serial no. dia continue.... pastu baru dia kuar msg catastrophic failure.  pastu ilang mcm tu je. adobe photoshop member aku bagi leh lak, siap leh wat update dgn adobe masa online. illustrator ni copy cd je. kalau instaaler ada interup, nak buat apa?
minta tolong....... padlie.... tq for ur reply!

aku download trial coreldraw pun mcm tu gak, bila dah finish, aku nak run, kuar msg unstabilized program. pastu hantar  report terus hilang.....

[ Last edited by  silbiabigail at 2-4-2007 07:11 PM ]
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Post time 1-4-2007 09:33 AM | Show all posts
bila installing process interrupted, takde apa yg kita leh buat kecuali cari kenapa error tu berlaku dan fixkannya.. dah cuba install kat pc lain?
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Post time 1-4-2007 09:43 AM | Show all posts

Reply #3 silbiabigail's post

Biasanya kalau kuar error 'catastrophic error' tu maknanya either installer tu corrupted atau ko ada problem ngan OS atau hardware (RAM or HDD).

So in your case, perhaps cuba guna installer lain and tengok kalau still problem nak install.

Atau ko cuba defrag dulu HDD ko. Maybe HDD fragmented teruk. Make sure ada at least 15% HDD space left before ko defrag. Programs cam Illustrator and CorelDraw tu ada some big files and kalau takde a suitable block of empty space kat HDD ko it'll also result dalam failed installation.

HTH.
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 Author| Post time 1-4-2007 11:35 PM | Show all posts

cubalah dgn cdangan korang

ok, nanti aku try solve dgn cadangan korang, terima kasih. apa2 hal nanti aku bg feed back!
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 Author| Post time 2-4-2007 03:42 PM | Show all posts

Reply #5 0001's post

apa cadangan utk guna installer yg lain?
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Post time 2-4-2007 06:30 PM | Show all posts

Reply #7 silbiabigail's post

install apa-apa program lain, dan tengok boleh install atau tak..
kalau tak boleh jugak, masalah PC...
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Post time 21-4-2007 06:08 PM | Show all posts
persoalan disini ..kenapa still nak guna 10 version?kenapa tanak upgrade ke cs?adobe perlukan space yg besar...
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Post time 25-4-2007 11:40 AM | Show all posts
masalah ni biasa gak belaku especially kat v10... andai kata berlaku lagi tak payah
reinstall illustrator pon buleh... cume kene reset 'AI Preference' (setting illustrator) kat

C:\Documents and Settings\username\Application Data\Adobe\Adobe Illustrator 10 Settings

(note- 1.tukar username tu ke nama user pc anda, 2.kalo anda
pakai version CS2 / CS bukan 10 tuka jer laa 10 jd CS2)

notice ada satu file illustrator user setting nama file tu AIPrefs delete file tu... close windows then start illustrator smula...
biasanya masalah ni akan selesai... illustrator akan load fresh setting macam mula2 di install...
tools / pallete yg hilang akan wujud semula... insyallah

(file AIPref tu akan wujud smula so dont worry)

tu untuk Windows tapi kalo untuk Mac tak pasti laa pulak dekat mana... tapi same method laa...

[ Last edited by  trunks at 25-4-2007 11:39 PM ]
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